General
questions
Q)
How do I sign up for your affiliate
program?
A) Simply fill out our Affiliate
Program Application (www.templatemonster.com/register_aff.php).
After registration process you
will receive an email containing
all the information you need
to get started and supplementing
your income.
Q)
How much do you pay in commissions?
A) Affiliates earn 20% commissions
of all purchases made via their
link lifetime. You need to reach
at least 100$ to withdraw your
money to your Moneybookers account.
If you don't have Moneybookers
account you can open at www.moneybookers.com.
Q)
How often are commissions paid?
A) Commissions are paid
after you'll reach at least
100$ on your account upon your
request. Press "Withdraw
money" button in your affiliate
account and you will receive
your commissions during 2 business
days.
Q)
Do you offer any commissions
statistics?
A) Yes. Once you've been approved
for our affiliate program simply
log into your affiliate account
and check "Account balance".
Q)
How are my sales tracked?
A) All of our link codes contain
unique identifies allowing us
to "cookie" anyone
coming from your web site. All
cookies last for lifetime. This
means that if someone came from
your web site to one of our
online stores today and decided
not to buy but came back few
months from now, you would still
get your commission for that
sale.
Q)
Do I earn commissions on unique
purchases?
A) Yes. You will get commissions
of ALL purchases including website
templates, logo templates, flash
intro templates and all products
we will launch in future.
Q)
I discovered that my commissions
were decreased during 2 days
after sale ?
A)If one of our online stores
must refund customer a purchase
for which you received a commission,
the commission you earned on
that purchase will be subtracted
from future commission earnings.
Refunds can occur due to various
reasons such as fraud credit
card purchase, suspicious order,
bank chargebacks etc.
Q)
What do I do if I've lost my
Affiliate Program password?
A) Use our password retrieval
link to request lost passwords.
We will email your password
to you using the email address
you've provided when you signed
up for our affiliate program.
Totallyyourzone.com Templates
questions:
Q)
How can I refer visitors to
TemplateMonster.com?
A) There are two ways of referring
visitors: simple and advanced.
Simple: you will place your
affiliate link or banners on
your web sites or you can send
your affiliate link to your
potential customers via e-mail.
Advanced: You will be able to
generate our dynamic interface
in your affiliate account to
sell our templates under YOUR
OWN BRAND without any references
to www.templatemonster.com.
Simply copy and paste generated
HTML code on your webpage to
display templates.
Q)
I have a website and want to
attract more visitors. What
should I do?
A) If you have website just
propose up to 20% discount for
whole product range. This will
attract more visitors to your
site. You can also give 10%
to your customers as discount
and earn 10% as a commission.
Q)
I don't have a website but I
would like to join your advanced
affiliate program.
A) You have a great possibility
to launch your own e-commerce
project. We will supply you
with almost everything you need
for that.
1. You will be supplied with
a template for your e-commerce
project.
2. We will provide low-cost
hosting from our hosting partner.
3. You will be able to generate
dynamic interface and start
earning money immediately.
Q)
When can I get my commissions?
A) Money can be withdrawn only
after account balance will exceed
$100. You will receive money
during 48 hours after you will
click withdraw funds button
on your affiliate interface.
Payment will be sent to Moneybookers
email address we have in our
database. You can change your
Moneybookers email address any
time in your affiliate account.
You also have a possibility
to get any product of Templatemonster.com
from your commissions.
Just enter number of template
you want to get in your affiliate
account and press "OK".
Money for this template will
be subtracted from your commissions.
Q)
As a non-US company we would
like to present the cost of
each template in both US $ and
other currency - would this
be possible?
A) Our merchant system let your
customers pay in your local
currency which will be automatically
converted in USD.
Q)
I'm not familiar with scripts.
How can I use your online catalog
on my site where it will be
seamless (no evidence of where
it comes from) to the client?
In other words, make it look
like it all comes from my site?
Can this be done?
A) Our catalog is seamless,
so you will never see "TemplateMonster.com"
or other similar words if you
would like to preview our templates.
Simply generate our interface
in your affiliate account, copy
and paste code on your webpage.
Q)
Refreshing my affiliate page
I see some orders going back
to the right status, one of
them is still marked as "fraud".
Why?
A)The reason why some orders
of yours were blocked is that
we have to check all purchases
made via Moneybookers and other
payment methods to avoid fraud
transactions.
Q)
We are a non-US based company.
One of the problems we have
is that some customers reject
templates shown on our webpage
because they don.t know English.
Is it possible to show template
description in our language?
A) For the time being you have
a possibility to select the
following languages in the affiliate
interface account: English,
German, French, and Spanish.
